Whistleblowing and Reporting of Concerns
Chugai has in place a whistleblowing system which is accessible to its employees and all external partners. This system is designed to ensure a high level of transparency and an “open-door” policy within our organisation and with our external partners.
You can report any concerns or violations of the Supplier Code of Conduct or any other unethical or illegal activities. This includes, but is not limited to, issues related to human rights, environmental regulations, labour practices and business ethics.
All Chugai employees and external partners can report concerns through the following channels:
- By email:
For UK:
[email protected]
For Germany:
[email protected]
For France:
[email protected]
- Through the SpeakUp line:
You can make a report anonymously by using the global tool SpeakUp line owned by Chugai Pharmaceutical Co. by following this link: https://chugaipharma.speakup.report/
chugaipharma
(with the organisation code 115259) or by calling the 080 0022 4118 (free call)
Note: If you use the SpeakUp line, your report will follow Chugai Pharmaceutical Co. processes as per Japanese regulations.
- By post:
For UK:
Mulliner House, Flanders Rd, Chiswick, London W4 1NN, United Kingdom
(confidential – for the attention of Compliance team)
For Germany:
Amelia-Mary-Earhart-Straße 11b, 60549 Frankfurt am Main, Germany
(confidential – for the attention of Compliance team)
For France:
Tour Pacific, 11 Cr Valmy, 92800 Puteaux
(confidential – for the attention of Compliance team)
Useful tips for post:
1) Use the double envelope system — insert the details of your alert in a closed envelope marked only “ALERT REPORT”. Insert this envelope in a second envelope bearing the address of the entity handling the alert. This will ensure that only authorised persons have access to the confidential information contained in your alert.
2) Only send copies — keep your originals.
3) It is your choice if you would like to remain anonymous. All concerns will be handled with the same level of care.
- Please note that if an alert is reported anonymously, we will not be able to contact you again to inform you of the progress of the investigations.
To comply with local regulations1, Chugai:
- Ensures that all reports made in good faith through the whistleblowing mechanisms will be handled confidentially and that the identity of the whistleblower will be protected. Retaliation against any individual who reports a concern in good faith is strictly prohibited.
- Commits to promptly investigate any reports of concerns or violations received through the whistleblowing mechanisms. You will receive an acknowledgment of receipt, will be informed of the status and outcome of the investigation where appropriate, and Chugai will take the necessary corrective actions based on the findings, if applicable.
For more information about the processing of your personal data in connection with the receipt and handling of a whistleblowing case, please follow this link to read the full privacy notice: https://www.chugai.eu/data-privacy/
[1] Directive (EU) 2019/1937 of the European Parliament and of the Council of 23 October 2019 on the protection of persons who report breaches of Union law
Chugai encourages all external partners to speak up to help maintain a transparent and ethical work environment. Together we can uphold a culture of integrity and accountability.
C-GB-00001547 | Date of Preparation: December 2024
